When you arrive at the hospice a member of our specialist team will make sure any immediate difficulties you are having, such as pain or breathlessness, are taken care of as soon as possible. Our doctors have vast experience in controlling pain and helping to relieve any other symptoms you might be experiencing.
Our services are especially designed to improve your quality of life and sense of wellbeing. They include physiotherapy; occupational therapy; social, practical, emotional and spiritual support; and complementary therapies. To find out more about these services take a look in the day services section of this site.
We work in partnership with other professionals involved in your care, such as your GP, district nurse, hospital consultant and specialist nurse. This allows us to focus your individual programme of care on making you comfortable and helping you to achieve your goals.
We need to understand more about you so we can give you the best personal care. Specific nurses will be responsible for coordinating your care throughout the day and night. They will act as a special point of contact for you and your family.
We realise that the people who are close to you need to feel supported too. Our team can offer direct support, suggest services to help them and let them know about any special hospice facilities.
If you would like to discuss any aspect of your care with a specific member of our team, your nurse can arrange this for you.
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You should bring your usual medication and any personal items such as shaving equipment or favourite toiletries. Some people like to bring their own duvet or pillow. We recommend comfortable indoor clothing and night wear. We will try and provide everything else to make your stay as comfortable as possible.
You can bring your mobile phone but it is best to leave other valuables at home.
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We may use specialist equipment to administer pain-relieving drugs. Please ask your nurse if you are unsure about an item of equipment.
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We will provide all your meals and our chefs will make every effort to prepare food to your taste. If you have any special dietary requirements just let us know. If you have difficulty eating and drinking we can also help you with this.
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For more information about our facilities and hospitality take a look at our hospice information folder which you will find by your bedside. Here you will find information about meals, telephones, local amenities, and other useful information to make your stay more comfortable.
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Download the Hospice information folder (pdf 46.5KB)
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We will work with you and those close to you to make sure that when you leave the hospice you continue to receive the best possible care.
We will not discharge you until a plan to suit your individual needs is in place including clear information about arrangements for your future care.
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